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Help Centre

Keeping you safe with new procedures

Can I bring a bag? +

You can bring a small drawstring gym bag or running pack. To avoid the use of lockers, users will be asked to bring their bag onto poolside or into the sports hall for their activity.

Can I bring a towel? +

You may bring a towel if you are visiting for a pool session. Towels are not permitted in gym sessions or other activities.

How have your cleaning standards changed, to cope with COVID-19? +

From Monday, August 9th, we will no longer close the gym for 15 minutes each hour to clean. However, our team will continue to do regular cleaning checks and we will be massively relying on you, our members, to help by cleaning all equipment you use and touch.

Do I need to wear a mask when attending the gym, class, swimming or participating in my sport at ASV? +

You do not have to wear a mask when you are exercising, but you will be expected to wear a mask, at all times, when travelling throughout the facility in non-sporting areas.

Children under the age of 12 are not required to wear a face mask.

Can I hire equipment from ASV for my activity? +

Unfortunately, we will not be in a position to hire you equipment. This means that no equipment will be issued for activities such as table tennis or badminton.

Will equipment be set up and cleaned in preparation for my block booking? +

All equipment will be set up by our team and cleaned prior to your session. We will however be asking you to finish your session 10 minutes early to wipe down all contact points i.e. table tennis tables, diving blocks, pool upstanding edges and vacate the activity area once done.

Are spectators allowed? +

No spectators are permitted indoors at the moment. However, as guidance changes, we will re-introduce spectator seating areas.