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Help Centre

Category: Other info

What are the ASV opening hours? +

Monday to Friday 6.30am - 8.00pm

Saturday to Sunday 8.30am - 5.00pm

What if I forget my band? +

Please come to our reception desk where we will be able to check you in manually.

What if I forget my card? +

Please come to our reception desk where we will be able to check you in manually.

What time is the gym open? +

Monday to Friday 6.30am - 8.00pm

Saturday to Sunday 8.30am - 5.00pm

Is the café open? +

The Sports Centre Cafe is currently closed, whilst the Aquatics Cafe remains open for takeaway.

I have forgotten or lost my property. +

Please get in touch with the team ASAP - COVID restrictions means we cannot keep any lost property for longer than 24 hours.

Do you offer/sell gift vouchers? +

During seasonal periods we have a variety of offers available, please check our website or get in touch with our team to find out the latest.

Is my personal info secure? +

Please see our data protection page

Is there parking at ASV? +

We have plenty of car parking at ASV, with 4 large car parks. We offer 3 hours parking free of charge for members, users and visitors.

We recommend using car parks 1 and 2 to access the Sports Centre, and car parks 3 and 4 for the Aquatics Centre, though there is a raised walkway between the two centres.